Backup Data (iOS)

icloud

After Switch request, please back up your device in advance.

How to back up with iCloud

  • Step 1

    Back up ‘your existing device’ on iCloud.

    setting-icon
    ios-step-1
  • Step 2

    Select iCloud Backup.

    ios-step-2
  • Step 3

    Select Back up Now to complete data back up.

    ios-step-3

Recovery Data (iOS)

icloud

After receiving your new device, please progress the data backup process

How to recover the device with iCloud

  • Step 1

    Turn on ‘your new device’ and connect to Wi-Fi network.

    setting-icon
    ios-step-1
  • Step 2

    On App or data screen, please recover from iCloud back up.

    ios-step-2
  • Step 3

    Complete your recovery.

    ios-step-3

Backup Data (Android)

google drive

After Switch request, please back up your device in advance.

How to back up with Google Drive

  • Step 1

    Back up ‘your previous device’ on Google Drive.

    setting-icon
    android-step-1
  • Step 2

    Select Backup.

    android-step-2
  • Step 3

    Tap on the Backup now button to complete the back up.

    android-step-3

Recovery Data (Android)

icloud

After receiving your new device, please progress the data backup process

How to recover the device with Google Drive

  • Step 1

    Run Setting on your new device.

    setting-icon
    android-step-1
  • Step 2

    Select Backup & restore.

    android-step-2
  • Step 3

    Toggle the switch next to automatic restore to complete back up.

    android-step-3